The complex nature work within prisons requires sharp administrative skills across a range of tasks. Administrators are employed at two broad levels:

Administrative Assistant

• Ensuring paperwork is correctly managed
• Filing
• Data Input
• Ensuring stationery is ordered
• Photocopying
• Switchboard duties
• Oversight of internal post

Competencies required

• 1A Achieving a safe and secure environment
• 2B Building relationships and team working
• 2C Communicating effectively

Administrative Officer

• Providing Clerical support such as processing and receiving information
• Developing and maintain effective administrative and office systems including recording and filing
• Maintaining accurate records, processing documentation , analyse data/produce reports as required
• Liaison with prison staff and external agencies
• Ensuring compliance with relevant Prison Service Orders so correct procedures are followed
• Procurement of goods and services

Competencies Required:

• 2B Building Relationships and Team Working
• 2C Communicating Effectively
• 3A Problem Solving and Decision Making
• 3B Organising and Maximising Performance