Partnership Development Coordinator

  • Reference JH-POJ-191108-05
  • Remuneration £28,400
  • Role/TypePermanent/Full Time
  • LocationSurrey

Partnership Development Coordinator

Location: Surrey Region

Salary: £28,400

Closes on: 20th November

The Forward Trust

We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

The Role

Working within an integrated healthcare framework to provide support to drug and alcohol users aged 18 and over (dependent on service). Our services deliver Psychosocial Drug and Alcohol Interventions and Accredited Treatment Programmes for offenders coming into prison that identify as having an alcohol or drug problem.

Your role is to develop a strategic approach for voluntary organisations to work within all Forward Trust sites in Surrey and Gatwick. You will act as the single point of contact and carry out the following activities:

  • Map existing community services to improve access to them and identify gaps in provision.
  • Ensure voluntary sector staff and volunteers understand the prison environment, population and regime adequately in order to deliver their services efficiently and safely.
  • Enhance knowledge of and access to voluntary sector support amongst people in prison.
  • Develop a strategic role for community-based voluntary organisations to work in the prison; delivering an equitable service to those available in the community
  • Develop robust partnership links with all relevant agencies such as Community Rehabilitation Company (CRC), National Probation Service (NPS) and other statutory organisations.

You will be responsible for contributing to the targets set by Forward and the local commissioners. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role.



  • Take an active role in the implementation and achievement of team objectives to meet the agreed service specification.
  • Build strong relationships with, and makes full use of the support offered by, Line Management and Head Office functions.
  • Support and enhance client engagement on release to communities by working with Well Being and Recovery Practitioners who manage the release and resettlement process.
  • Developing and enhancing strategic links with a variety of community based services from all sector
  • Continuously improve coordination of voluntary sector provision, including mapping services and joining them up, as well identifying gaps.
  • Develop links to improve and enhance access to community services for clients.
  • Develop and contribute to the through care needs of service users, supporting teams in the development of release plans to support wider needs on release.
  • Enhance the knowledge and access to voluntary sector support amongst people in prison.
  • Contribute to safer prisons environment through improving information and access to support services.
  • Ensuring partners working in these environments have good knowledge of safer custody processes and procedures.
  • Build links with relevant prison staff and act as a single point of contact for bringing in outside providers.
  • Develop any SLA with providers as required.

Performance Management

  • Meet required KPI’s to corresponding deadlines, as set out by the Regional Manager, Head of Services and NHS England.
  • Ensure access to community services on release is above the national standards and National Drug Treatment Monitoring System (NDTMS).
  • Plan and manage your time effectively across estates and priority prison release areas.
  • Contribute to improved safety and more effective rehabilitation and resettlement services in the prisons and Immigration Removal Centres.
  • Proactively approach integrated ways of working and adopt a multi-disciplinary approach.
  • Attend any prison internal meetings such as Quality Boards as required and directed.
  • Engage fully in community partnership meetings.

Quality and Safety

  • Engage with regular programmes audits ensuring that any issues are escalated and addressed in a timely manner
  • Ensure continuous improvement of the service by sharing best practice
  • Alert the Regional Manager to any significant risks or problems arising in the course of managing and monitoring the services
  • Ensure that information, including statistical data, for audit, research and reporting purposes, is effectively and efficiently collected, recorded and collated in the assigned area
  • Effectively manage information, particularly confidential information, within statutory duties and in accordance with best practice
  • Promote and ensure departmental compliance with all relevant legal, regulatory, and ethical responsibilities.
  • Ensure you have agreed working protocols set between multi-disciplinary agencies and share information appropriately.
  • Make full use of the information systems available to you such as P-Nomis, System-one, Intranet, email


  • Development of a bespoke release manual of information for all prisons and release areas.
  • Submit data capture firms in a timely manner in order to reflect outcomes on NDTMS.
  • Ensure data capture is timely and effective.
  • Provide reports on outcomes to the service quarterly or as and when required for contract monitoring purposes and Quality Boards.


Partnership Development Coordinator

Job application

You are not logged in. If you would like to retrieve your details to use below, log in to your account.