Head of London Services

  • Reference SJ-POJ-210930-01
  • Remuneration £50,286 – £59,160
  • Role/TypePermanent/Full Time
  • LocationCamberwell office

Are you an influential, driven and collaborative individual with a proven track record of leading successful teams delivering a range of services and of successfully managing projects supported by different funding models?
If so, St Giles is looking for a dynamic leader to join us as Head of London Services, where you will provide overall leadership to St Giles’ service delivery teams in London and the surrounding regions and ensure St Giles meets its strategic objectives of developing and maintaining successful services which support our core values.

About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Head of London Services, you will be part of the St Giles Senior Management Team and so responsible for providing effective leadership across the organisation, as well as leading on the development and implementation of St Giles’ strategic objectives across our London services. You will be also be expected to develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services, plus make sure our London-based and regional services reflect St Giles’ values and address the needs of the local area.
You will also help to ensure quality assurance and consistent improvement and services which achieve targets is an ongoing priority across all services, and work closely with other Heads of Service and our Fundraising team to develop and submit bids and funding applications which will enhance and scale up our services across London and surrounding regions. Providing support on service implementation, delivery supported through a range of funding models, and staffing matters – including performance management, disciplinary and safeguarding, equality and diversity issues – is also a key aspect of this role.
We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

What we are looking for:

  • Experience of managing services providing support to one or more of the target cohorts we work with
  • Experience of successfully managing projects supported by different funding models and budget setting
  • Proven record of successfully leading management teams and developing and maintaining a strong team ethos
  • Management qualification (minimum Level 4)
  • An understanding of the issues faced by adults and young people who face adverse challenges
  • Knowledge of key social, economic, and demographic trends and issues affecting the people we work with, in London and surrounding areas
  • Outstanding interpersonal, relationship-building and communication skills
  • In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

Closing date: 11pm, 24th October 2021. Interview date: 17th November 2021.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked.

Head of London Services

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